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Private policy
Godiva does not collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly. This means we don't require visitors to register or provide information to us in order to view our site. If you choose to register for Godiva services, we collect the following information: name, address, phone number, email address. We use the information you supply for the purpose of providing the services you have requested.

If you specifically agreed to follow-up contacts by us, or requested to be put on our mailing list, Godiva may also contact you via email or regular mail from time to time. Under no circumstances will we use this information for anything not described in this privacy policy.

If you shop with us via our website (e-gift card) we collect the following information: name, address, phone number, email address, billing information including credit card number and expiration date as well as prospect information such as an alternative address for shipping purposes. We only use your name, address, phone number, billing information/credit card information to process your order. The email address you provide is used for internal purposes only, such as confirming and tracking your order.

We may also contact you via email or regular mail from time-to-time to keep you up-to-date on the latest Godiva news or to send you our latest catalogue. Godiva takes your privacy and security seriously, for this reason we have established physical security measures including locked doors and files, electronic security and managerial controls that limit the potential for misuse of information by employees and contractors.

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